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(315) 475-6641 The Hill Medical Center
1000 E Genesee Street, Ste. 401
Syracuse, NY 13210
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To our patients of Creative Dental Concepts of CNY.

We have been closely monitoring every development with the novel coronavirus (COVID-19). The New York State Dental Association has been reviewing all the guidance and materials from the Centers for Disease Control and Prevention (CDC), the New York State Department of Health, the United States Food and Drug Administration (FDA), the National Institutes of Health (NIH), the daily briefings from the Governor of the State of New York, and the activities of other state dental associations and the American Dental Association (ADA). NYSDA has created its own Web page on COVID-19 and the NYSDA blog has carried daily information on what all the government sources noted above have been recommending and doing. The COVID-19 situation in New York is one of the most serious in the nation so far.

At this time, it is recommended that all dental offices provide only emergency dental care for patients. Elective and non-emergent services should be postponed at a minimum until Thursday April 30th. This policy shall be revisited at that time to accommodate further developments regarding COVID-19 and further actions/recommendations from government agencies.

Dr. Gregory Craybas and Dr. Richard Craybas are available during this time period to handle dental emergencies and to deal with issues related to treatment in progress. Our goal is to ensure your comfort and dental health during this restricted period.

Our staff will reach out to patients that have existing appointments and reschedule them in a timely and convenient manner to not inconvenience you and your schedule. Please contact our office with any concerns or questions you may have in relation to your emergent dental needs. We will also have limited staff available during this time to answer questions on appointments , scheduling, insurance, and billing.

Please call 315-475-6641 to ask any questions or to report your dental emergency and the appropriate Dr will be in contact with you handle your needs during this challenging three week period. Rest assured we will be prepared, excited, and ready to take care of all of your dental needs when the restriction is over. Take care and stay healthy! And Yes you still have to floss!

Dr. Gregory Craybas, Dr Richard Craybas, and the staff of Creative Dental Concepts.